Terms and Conditions — Roop
Welcome to Roop. By accessing or using our website and services, you agree to comply with the following terms and conditions:
1. General
All content, designs, and images on the Roop website are the property of Roop and are protected by copyright laws.
2. Product Information
- We make every effort to display our products accurately. However, colors, patterns, and sizes may vary slightly due to photography, lighting, and manual measurement.
- All measurements are approximate. Slight differences may occur in handcrafted items.
3. Ordering & Payment
- Orders can be placed through our website.
- Payments are securely processed via the provided payment gateways.
- We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.
4. Shipping & Delivery
- We currently ship within India only.
- Delivery times may vary based on location and product availability.
- Roop is not responsible for delays caused by courier services.
5. Return & Exchange
- No refunds are offered.
- Exchanges are accepted only for defective, damaged, or incorrect items, provided you contact us within 2 days of delivery.
- The product must be unused, unwashed, and in original packaging.
6. Intellectual Property
All content on the Roop website, including images, text, graphics, and logos, is the property of Roop and cannot be used without permission.
7. Privacy & Security
We are committed to protecting your personal information. Please review our Privacy Policy for details.
8. Limitation of Liability
Roop is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
9. Changes to Terms
Roop reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website.
By using Roop’s services and website, you acknowledge that you have read, understood, and agreed to these terms and conditions.
10. Cancellation Policy – Roop
Orders can be canceled within 24 hours of placement. Once an order is processed or shipped, cancellations are not possible. Customized or personalized items cannot be canceled.
